Frequently Asked Questions

Our standard turnaround time is 24-48 hours. Express same-day service is available for an additional fee.

Yes! We offer free pickup and delivery for orders above Ksh 1,500 within our service zones (Langata, Karen, Kilimani).

We use high-quality, eco-friendly detergents that are tough on stains but gentle on fabrics and skin.

We take extreme care with your items. In the rare event of damage, we have a compensation policy detailed in our Terms & Conditions.

We prefer if you separate them, but if not, our team will sort your laundry into whites, darks, and colors before washing.